General Conditions of Sale
Our pricing model is based on the level of complexity and time of research involved in the creation of your product.
All orders must be paid in full upon acceptance of concept, i.e. prior to production.
Payments are processed through Paypal’s secure website. All major credit cards and debit cards are accepted and no PayPal account is required to make a payment. If you are a PayPal user, you may pay directly from your PayPal account.
Pretty Lollie Collection LLC does not collect any payment information.
Please contact us at if you have any question or question regarding payment.
Michigan residents will be charged a 6% sales tax (VAT) at checkout.
Refund and Exchange
You may cancel your order no later than 24 hours after check-out. When you order is in production, cancelations are no longer possible.
Since all our orders are custom-made, they may not be returned unless you can prove it was defective when received. A defect refers to any quality issue on the raw materials used or in the workmanship. Please contact us with any problems and we will do our best to work out a solution. Your satisfaction is very important to us.
Our shipping costs are based on the amount of your order, following the model below:
Under $15: $5
From $15.01 to $25: $6
From $25.01 to $50: $8
From $50.01 to $100: $10
From $100.01 to $150: $14
From $150.01 to $200: $17
$200.01 & over: $20
All orders are shipped from Michigan (USA) via USPS, Fedex or UPS. We have no control over transit once it leaves our facility and are not responsible for lost or delayed packages.
Our products may contain small parts that can cause choking hazard or may be swallowed. Adult supervision is required when children are wearing or playing with our products. Pretty Lollie collection LLC is not responsible nor liable for any injury that can occure while using our product.
All our creations are photographed and Pretty Lollie Collection LLC reserves the right to expose the pictures online on our website www.prettylollie.com, our Pretty Lollie Facebook page or our Pretty Lollie Instagram profile. If you do not wish we publish photos of your order, please let us know at the time of order.
We reserve the rights to change our prices without prior notice.
All of our products are designed and made in the United State of America
If you have any question about these conditions of sale, please feel free to contact us at